{"xsrfToken":"e3e50fb5327aca9ceee0fd4483599546ed99d21a_lout","branding":{"id":"3","key":"tfc","name":"Vromo Support","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8895397c-33bb-4858-ab5b-d7624d44c1de/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODU0OTc1ZC02ZDlhLTQ4NTgtYjdjMC1iMjI1MGQ1M2UzZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg4OTUzOTdjLTMzYmItNDg1OC1hYjViLWQ3NjI0ZDQ0YzFkZSI6WyJyZWFkIl19LCJleHAiOjE3ODg3OTU0MTMsIm5iZiI6MTc4ODc5NDgxM30.R_6rSUKpbTyFsFs2XIYGeMUZD3j_GKyLyHqWtYGkcNU&client=6854975d-6d9a-4858-b7c0-b2250d53e3e1&mode=fit","logoId":"8895397c-33bb-4858-ab5b-d7624d44c1de","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Vromo Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Vromo Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#ffb02e","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODU0OTc1ZC02ZDlhLTQ4NTgtYjdjMC1iMjI1MGQ1M2UzZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODg3OTU0MTMsIm5iZiI6MTc4ODc5NDgxM30.AbtjeLEsjY_o3jgE0QI6-xcIIJPEMnoPsDMzmyVj5tA&client=6854975d-6d9a-4858-b7c0-b2250d53e3e1&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#ffb02e","topBarTextColor":"#000000","hasTopBarBeenSplit":true},"portal":{"id":"3","key":"tfc","projectId":10066,"serviceDeskId":3,"name":"Vromo Support","description":"<p>Welcome! You can raise a request for Vromo Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"34","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here. Please note Vromo does not hire drivers or handle driver payment.</p>","icon":10549,"iconUrl":"https://vromo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[11],"key":""},{"id":"33","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem. Please note Vromo does not hire drivers or handle driver payment.</p>","icon":10540,"iconUrl":"https://vromo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[11],"key":""},{"id":"35","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://vromo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[33,34]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ab0ff6ed-2147-323b-b415-e4836ad1683d","appLinkName":"","appLinkUrl":"","spaceKey":"TFC","spaceName":"Vromo Help Centre","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":3,"kbLinkDomainURLs":["https://vromo.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODU0OTc1ZC02ZDlhLTQ4NTgtYjdjMC1iMjI1MGQ1M2UzZTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLTExOTM4MzY5OTgiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOmNodW5rOioiOlsicmVhZCIsImNyZWF0ZSJdfSwiZXhwIjoxNzg4Nzk2MDEzLCJuYmYiOjE3ODg3OTQ4MTMsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.japAhSSYQ8hBk_h07mrbTPWef84pnvg6PNsZ8y4NC5g","targetCollection":"upload-user-collection-1193836998","endpointUrl":"https://api.media.atlassian.com","clientId":"6854975d-6d9a-4858-b7c0-b2250d53e3e1","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"077316dd-1e26-4642-b286-24fd1500ea1d","name":"General","description":"All general information regarding Vromo, FAQs and Legal notices.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/077316dd-1e26-4642-b286-24fd1500ea1d","lastUpdated":"1771416791198","createdAt":"1765894285807"},{"id":"0f7eaefc-1693-4167-96df-9611917f0ba5","name":"Dispatch Screen","description":"Everything you need to know about the Vromo Dispatch Screen.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/0f7eaefc-1693-4167-96df-9611917f0ba5","lastUpdated":"1765900694119","createdAt":"1765899851474"},{"id":"1b6c9332-6851-4e5a-b27d-59a5fa5d67a9","name":"Auto Dispatch & Job Templates","description":"All things Auto Dispatch and Job Templates explained.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/1b6c9332-6851-4e5a-b27d-59a5fa5d67a9","lastUpdated":"1765901529889","createdAt":"1765900957530"},{"id":"2e3ad459-c2b4-43d5-bea7-358b459937b7","name":"Teams Page","description":"Teams, users, drivers all explained.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/2e3ad459-c2b4-43d5-bea7-358b459937b7","lastUpdated":"1765902454144","createdAt":"1765902085355"},{"id":"cc2c2278-1e3d-4659-af12-4d78c613e36b","name":"Campaigns","description":"Everything you need to know about personalising your own branded tracking links.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/cc2c2278-1e3d-4659-af12-4d78c613e36b","lastUpdated":"1765903224210","createdAt":"1765902439015"},{"id":"a9603ee4-5fe6-4be5-8da9-802093f6a43f","name":"Reporting","description":"How to find all the data you need from your Vromo account.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/a9603ee4-5fe6-4be5-8da9-802093f6a43f","lastUpdated":"1765904081830","createdAt":"1765903264831"},{"id":"20247931-40ff-49b0-9740-756322e9ab4b","name":"Sites Page","description":"Learn all about your location set ups.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/20247931-40ff-49b0-9740-756322e9ab4b","lastUpdated":"1765988889279","createdAt":"1765962208569"},{"id":"8388fc4a-8511-433e-9ff4-ccd106c66ee0","name":"Overflow and Integrations","description":"What is Overflow? Everything explained.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/8388fc4a-8511-433e-9ff4-ccd106c66ee0","lastUpdated":"1765990170120","createdAt":"1765988916124"},{"id":"1b51e01c-ac5e-4b07-b8fd-7c55a76bdfa3","name":"Planning Page","description":"Learn how to map out future deliveries with Manual Dispatch.","categoryUrl":"https://vromo.atlassian.net/servicedesk/customer/portal/3/topic/1b51e01c-ac5e-4b07-b8fd-7c55a76bdfa3","lastUpdated":"1765989175852","createdAt":"1765988941302"}]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}